• Plan and revise Cascading target per specialty in ER, OPD, INP and per Closed Unit on monthly basis.
• Ensure that the distributed target is applicable and matches the core function of each section according to the growth % from baseline and in regards to medical behavior forecasting. 
• Plan Target setting based on target profitability after excluding resources ex: Consumables 
• Monitor that target are distributed by each medical line manager/Consultant to his/her subordinates are overall targets expected by top management, and matches with the core function of each section.
• Monitor achievement of targets settled in objective list per department. 
• Manage budget planning and on-going monitoring and control of agreed budget in line with internal processes and guidelines
• Explains expense sources and management alternatives with implications and understands sources of revenue.
• Ensure effective cost and efficient utilization of resources especially on consumables.
• Planning the high case mix diagnosis and ordinary diagnosis cases for full-service utilization relative to the competitor & market : Value Creation management
• Coordinates all activities between all involved teams (Closed Units Consultants, ER Manager, Lab & Rad Managers, Medical Planners, Top Management, etc.) to enhance utilization of services.
• Participate on monthly bases with the Medical Sales activities through Integrating External Network to enhance the targeted doctors and cases needed to support the service management plan.
• Increase Engagement of the doctors with the Corporate Sales in the corporate visits
• Monitoring and identifying the full utilization of the high case mix diagnosis and ordinary diagnosis.
• •Monitors daily or weekly all reports from the supportive departments regarding the patient’s data per specialty 

1- ER daily report including Admission and DAMA description plus OVR's 

2-ER referral sheet daily. 

3-ICU daily medical brief. 

4-CathLab weekly census. 

5-PICU daily medical brief.

 6-NICU daily medical brief.

 7-ICU dashboard 

8-ER dashboard. 

9-CathLab detailed census. 

10-OPD Dashboard 

11- Lab & Rad achievement report weekly

• Follow up on the implementation of all corrective actions agreed on committees and reviews to take all needed decisions based on an analysis of information, experience, and logic
• Provides supervision and mentoring to the subordinates’ decisions.
• Lead daily medical meetings to follow-up on the medical issues.
• Present performance in weekly medical review that is held by the operation manager along with the attendance of the supportive functions.
• Present performance weekly assumption with the regional operation director.
• Implement an effective referral management solution to reduce referral leakage.
• Apply revenue generation models through regular discounts to deserved patients in guidance of agreed policies & procedures
• Measure the consultants Call list adherence compliance with decision/actions taken with incompliant doctors.
• Regularly updates Doctors call list according to changes.
• Review sub-ordinates corrective actions and decisions, following up to ensure implementation.
• Submit weekly corrective actions and decisions per department with related Identified root-cause analysis
• Align with the supportive or auditing departments the corrective actions taken and following up on them.
• Review daily collected sheets from sub-ordinates.
• Review daily report including the occupancy.
• Report the Monthly Achievement of The Medical Diagnosis based plan 15th of month Including the Analysis of Current supply (HR and Supply chain) and Demand (Marketing, medical CRM, Corporate sales, Insurance and Medical Sales) , Corrective action and Decision List
• Enhance and monitor the overall performance of the Doctor Compliance to tender items to obtain maximum cost efficiency, quality, service and profitability for the Andalusia.
• Ensure fulfillment the shortage of medicines, medical items to be communicated with the supply chain.
• Analyze the financial, clinical and patient experience data as well as future plans per specialty regularly.
• Deliver projects’ milestones on time as planned, with high levels of accuracy and effectiveness to be monitored from Objective List:
•  - Targeting KOL and Star doctors for networking
•  - Targeting patients with the following criteria: 
• (Special populations (elderly age groups, occupational hazards, Comorbidity Index > 20, Loyal Patients (more than 10 visits per year)).
•  - Reach certain % of growth from Baseline & Historical. 
• - To focus on developing & enhancement of the following process:
•  1-Automation and digitization of daily medical meeting 
• 2-Optimization of OR sheet 
• 3-Completeing OPD dashboard 
• 4-Creation of Lab & rad dashboard to follow on number of request & avoid leakage 
• 5-Designing medical department report / dashboard - To set strategic plan for the following:
•  1-Andalusia Lab and Radiology center of excellence 
• 2-Paperless operations - Expansion of ICU Capacity - Quality based projects:
•  1- preparation for (GAHAR) registration in SMH & AMH 
• 2- Develop clinical pathway per specialty and definition of clinical outcomes
•  3- Standardization of essential drug lists 
• - Patient care projects: 
• 1-Multi Disciplinary Teams (Diabetes Care, Cardiac Team in phase I)
• Identify strength and weakness points by SWOT analysis to create plans in order to improve weakness points and overcome operational bottlenecks as well as sustain strengths.
• Improve current services and recommend new ones to ensure full utilization is met.
• Encourage and support innovation of all physicians and medical staff members, using evidence-based approaches applied in a health context
• Collaborates in the development of the medical expense budget and assures conformance with budgetary guidelines 
• Conduct analysis to specify gaps in the evidence base for practice in alignment with Service Strategy and Research department.
• Specify gaps in the evidence base for practice in alignment with Service Strategy and Research department.
• SWOT analysis of Current Medical Services in Inpatient to review and Identify Service Competitive Advantages relative to the competitor & market: Value Creation management
• Plan for new services and projects in order to generate a continuous revenue growth rate, while increasing the charge per visit per specialty
• Develop Service management plan based on Strategic Objective for Each Medical Specialty and Diagnosis Based Plan Achievement
• Analyze and communicate all “unique services” to each unit through continuous communication via all possible methods, support with orientation sessions to guarantee the full up to date knowledge shared.
• Use reviews and surveys data to have a clear understanding of what our patients are looking for, to use this as an inspiration for new services.
• Using this information to identify the areas where we need to direct our efforts and highlight the differences that set us apart.
• Mitigate continuously the risk of environmental hazards in collaboration with quality by taking all the precautions and safety measures.
• Setting a process for controlling repeated incidents by ensuring that units consultants/manager Control risks in day-to-day activities and identify repeated Process failure (Based on repeated OVRs) by executing the list of risk management goals to control morbidity and mortality.
• Responsible to manage and coordinate with staff to reach best rapid response time practice for crisis management and critical cases
• Evaluate all policies and procedures related to medical practices, quality & infection control measures of inpatient.
• Promote patient satisfaction, procedures for documenting and responding to patient and family should be described in the Risk Management Plan.
• Plan with Clinical Governance the update of CPGs and validation
• Ensure Implementation of CPGs, including their development, updating, tailoring for specific purposes and evaluation.
• Align with medical audit team (Clinical governance) the treatment succession plan % with corrective action plan per doctor.
• DAMA management
• Monitor daily the INP referrals from OPD and ER for eligible patients to closed units.
• Monitor ER /Lab/Rad TAT to reach best practice standards
• Regularly follow up on admission transfers.
• Create process with departments such as lab, radiology, registration, to ensure proper turn-around times and enhance the utilization accordingly by modifying the workflow to reach better outcome.
• Coordinate with specialty managers to ensure promoting of all medical CAPEX per specialty which will reflects achieving all needed outcomes and utilization.
• Monitor the Modification and Cancelation reports in OPD to Reduce the Hospital causes and Apply HR discipline when indicated as Approved Policy.
• Monitor Compliance of specialists with policy of clinical assessment (taking patient history, Setting provisional diagnosis)
• Follow up on units full and clear data documentation and conclusion to be written in the reports in order to avoid claim rejection.
• Plan the future manpower to be ready with the pipelines for critical position based on the current manpower analysis 
• Assist with recruitment, consenting, screening and enrollment of personnel.
• Identifies internal network capabilities in all specialties to identify manpower talent pool.
• Monitors continuously customer satisfaction level of all patients by regular reviewing reports and feedbacks in addition to complaint reports.
• Analyze feedbacks of customer complaints and evaluate all aspects
• Maintains a continuous customer satisfaction level to all patients by preventing or handling their complaints either Official or unofficial.
• Provide proactively ideas and insights to improve the customer’s issues handling to be resolved effectively and efficiently.